Company:
Big Wave Information Technology
Job Tittle:
Customer Service Executive
Employment:
Full Time
Experience:
1 – 5 Years
Education:
Secondary School, Intermediate School, Bachelor of Business Administration
Location:
Dubai – United Arab Emirates (UAE)
Nationality:
Indian, Nepali
Gender:
Any
Vacancy :
20 Vacancies
Monthly Salary :
AED 2,000 – 4,000 ($541 – $1,081)
Job Description
Roles & Responsibilities
Customer support is professional responsible in generation of leads, handling the on time service of customers, providing resolution and building the best customer relationship management for overall business.
- In this Job Acquiring new customers to the business
- In this Job Respond to customer inquiries via phone, messages and live chat.
- In this Job We Provide product information and assist in decision-making.
- In this Job We Resolve complaints and process
- In this Job We Collaborate with other departments for issue resolution and Problem solving
- In this Job Coordinate with team agents and report to team leaders
Desired Candidate Profile
Education in Diploma or Any graduate
- 1 year + customer service experience preferred for this Job.
- Excellent communication and problem-solving skills for this Job.
- Proficient in customer service for this Job.
Employment Type
- Full Time
Company Industry
- IT – Software Services
Department / Functional Area
- Helpdesk
- Customer Service
Telecalling
